About us

Our mission is to provide supports that are unique and flexible, which will empower and enrich a person’s life.   To provide professional staff who are dedicated and skilled.  To continuously improve supports by reviewing, evaluating, and adapting supports through regular reviews and feedback.

Our primary objective is to deliver a cost-effective service with highly trained and professional care staff that are reliable, person-centered, focused,, and trustworthy.  City to Country Care’s principles are to deliver continuity and flexibility in service delivery
We aim to provide a holistic and personalized approach to services utilising our core values of Respect, Human Dignity, Integrity, Accountability and honest communication.  

City to County Care provides a 24-hour, 7 days a week on-call service, guaranteeing our participants needs are met in a timely and efficient manner.  We believe in clear and honest communication, and we understand that our participants satisfaction is the key to our success.  

Our Mission 


City to Country Care’s mission is to provide supports that are unique and flexible, which will empower and enrich a person’s life.   To provide professional staff who are dedicated and skilled.  To continuously improve supports by reviewing, evaluating and adapting supports through regular reviews and feedback. 

Our Vision 


City to Country Care’s vision is to provide holistic supports using the core values of respect, professionalism and reliability, hence supporting individuals in meeting their goals, dreams and aspirations.     

Our Values


Respect, Human Dignity, Integrity, Accountability and honest communication. 

Our Procedures


To enable us to provide a holistic comprehensive service we regularly review and monitor our policies and procedures in order  for remain compliance with legislative requirements.